Terms of Service

1. About BakeDesk

BakeDesk is software designed to help bakers manage customer orders from request through quote, payment tracking, production, and pickup.

By using BakeDesk, you agree to these Terms of Service.

2. Beta Service

BakeDesk is currently free ($0) during beta. No credit card is required. There is no fixed beta end date. Features and workflows may change during beta.

We plan to introduce a paid service after beta. We will notify users before an existing free beta account becomes subject to a new paid requirement.

3. Your Account

You are responsible for your account and activity under it. Provide accurate information where required and take reasonable care to protect access to your account.

Do not access another user’s account, shop, or order without authorization.

4. Your Bakery and Your Customers

BakeDesk provides software. It is not a bakery, seller, food manufacturer, or supplier.

Bakers are responsible for their products and services, descriptions, prices, availability, fulfillment, food preparation and labeling, licenses and other legal obligations, customer communications and agreements, refunds, cancellations, disputes and customer support.

Bakers are also responsible for the customer information they collect and how they use it in their business.

5. Orders and Quotes

BakeDesk helps organize requests, quotes, statuses and related order information. It does not guarantee that a customer will accept a quote, pay, collect an order, or complete a transaction.

Bakers should review order information and confirm arrangements with customers before fulfillment.

6. Payments

BakeDesk does not currently process customer payments directly. Bakers continue to use their existing payment methods.

Payment status and amounts recorded in BakeDesk are organizational information about external payments. BakeDesk does not independently verify bank transfers or other external payments.

7. Customer Content and Images

Bakery owners and customers may submit or receive order details, text, images including customer reference photos, menu content and other materials. You remain responsible for your content and should only upload content you have the right to provide.

Do not submit unlawful, fraudulent, harmful, malicious, or unauthorized content.

You retain ownership of your content, including submitted images. BakeDesk does not obtain ownership of it. You give BakeDesk only the limited permission necessary to host, process, display and transmit that content to operate the service.

8. Acceptable Use

Do not interfere with the service, bypass authentication or security controls, access data without authorization, use BakeDesk unlawfully or fraudulently, introduce malicious code, or use abusive automation that overloads the service.

9. Availability

During beta, BakeDesk does not provide a guaranteed service-level agreement or uptime commitment. The service may be unavailable because of maintenance, technical issues, provider issues, or product changes.

10. Changes to BakeDesk

We may add, change, or remove features as BakeDesk develops. We may provide appropriate notice of material changes.

11. Suspension / Termination

We may reasonably restrict or suspend access to protect the service or users, investigate abuse or security issues, comply with law, or address serious violations of these Terms.

You can stop using BakeDesk at any time. For account or data requests, contact support.bakedesk@gmail.com.

12. Disclaimers

BakeDesk is provided “as available” during beta. We do not guarantee that it will be uninterrupted, error-free, or suitable for every business workflow.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

13. Limitation of Liability

To the extent permitted by applicable law, BakeDesk is not responsible for indirect or consequential losses, such as lost sales or profits, missed orders, or customer disputes.

These Terms do not exclude or limit liability where applicable law does not permit it.

14. Privacy

Our Privacy Policy explains how BakeDesk handles personal information. Please read it alongside these Terms.

15. Changes to Terms

We may update these Terms as BakeDesk develops. The effective date above identifies the current version. We will provide appropriate notice of material changes through the service or other available means.

16. Contact

For questions about these Terms, contact support.bakedesk@gmail.com.